Terms of Service

Last updated: 2 September 2026

These Terms govern access to and use of IB Analytics (the “Service”), operated by [COMPANY LEGAL NAME], [COMPANY ADDRESS] (“we”, “us”). The Service is a private, business-to-business analytics platform provided only under an individually signed service agreement (the “Agreement”). There is no public sign-up. If these Terms conflict with your Agreement, the Agreement prevails.

1. The Service

IB Analytics provides a reporting and analytics dashboard over the introducing-broker (“IB”) network data of the subscribing client, sourced from the client’s own broker account under the client’s written authorisation. Each client’s deployment is provisioned separately and scoped to that client’s own network.

2. Accounts and access

• Accounts are provisioned by us for the client and for teammates the client invites. You are responsible for keeping credentials confidential and for all activity under your accounts.
• Access may be extended to the client’s team through single-use invite links. The client is responsible for whom they invite; every invited user sees the same network data as the client.
• We may suspend access to protect the Service, the data, or other clients, and will tell you promptly when we do.

3. Client authorisation and broker data

• The client warrants that they are entitled to authorise automated retrieval of their own network data from their broker account, and grants that authorisation in the Agreement.
• Data is refreshed periodically (typically nightly). Figures reflect the most recent successful refresh and may lag the broker’s live systems.
• The Service reports data as the broker presents it. We do not verify, and are not responsible for, the accuracy of the broker’s records.

4. Acceptable use

• Use the Service only for the client’s own business analysis.
• Do not attempt to access another client’s deployment or data, probe or overload the Service, or reverse engineer it beyond what law permits.
• Do not use the Service to violate any law or any obligation the client owes their broker or their own clients.

5. Fees

Fees, billing cadence and payment terms are set in the Agreement. Continued access is conditional on payment.

6. Intellectual property

We retain all rights in the Service, its software and design. The client retains all rights in their business data. We use client data only to provide the Service, as described in the Privacy Policy and the data-processing terms of the Agreement.

7. Confidentiality

Each party will protect the other’s confidential information with at least the care it applies to its own, and use it only to perform under the Agreement.

8. Availability, warranties, liability

• The Service is provided with reasonable skill and care, but on an “as available” basis; scheduled refreshes can fail and third-party dependencies (broker portals, hosting, e-mail) can be unavailable.
• To the maximum extent permitted by law, neither party is liable for indirect or consequential loss, and our total liability under these Terms in any 12-month period is capped at the fees paid for the Service in that period.
• Nothing limits liability that cannot lawfully be limited.

9. Termination

Either party may terminate as set out in the Agreement. On termination we disable access and, on written request, delete the client’s deployment and data within 30 days, save what law requires us to keep.

10. Governing law

These Terms are governed by the law stated in the Agreement, and failing that by the laws of [GOVERNING LAW / JURISDICTION], with the courts of that jurisdiction having exclusive competence.

11. Contact

Questions about these Terms: [CONTACT EMAIL] or your account manager.